The Thomas-Kilmann Conflict Mode Instrument (TKI) is the world’s best-selling instrument for conflict resolution.

The forced-choice, self-scorable inventory identifies a person’s preferred conflict-handling style, or mode, and provides detailed information about how he or she can use the five modes—competing, avoiding, accommodating, compromising, and collaborating—effectively.

Using the TKI, individuals can learn to move beyond conflict and focus on achieving organizational goals and business objectives. Organizations can apply the TKI to such challenges as change management, team building, stress management, negotiation, and communication.

No special qualification is required to administer the TKI. With just 30 carefully selected items, it can be completed in 15 minutes. The instrument and reports are clearly written and easy to understand. Use the TKI as a stand-alone tool or as part of your comprehensive training program.

Thomas-Kilmann Sample Form

Once you have completed your Thomas-Kilman Conflict Mode Instrument assessment, you will receive the following report. Samples are in Adobe .pdf format.

TKI Profile and Interpretive Report – View Document

How to get your report

Use our secure server to pay with your credit card. You will receive an email with your username and password to your personalized test site to begin. After you finish, you will receive your personal report via e-mail. You will need Adobe Acrobat Reader to view your report (Download it for free at Turnaround time is usually within two days, depending on your time zone and the time of day. As indicated above, your assessment includes access to interpretive tools.

Contact us to arrange your online test.